Answers grounded in your business
Connect public website pages and add documents so the assistant can use the information you choose.
AI CUSTOMER SUPPORT FOR BUSINESSES
A good question deserves a way forward.
Give customers answers drawn from your business knowledge, then bring your team in when a conversation needs a person.
Preparing for launch · No payment to join
QUESTION → CONTEXT → NEXT STEP
Support conversationIllustrative preview
EXAMPLEA question comes in
Do you offer setup support?
Your knowledge gives context
Getting started guide · Support options
A useful next step goes out
Yes. Here’s how setup support works, and I can connect you with a person for a custom request.
Need something more specific?Bring in your team with the context.
A CLEARER PATH FOR EVERY CONVERSATION
Your customers already ask. Make the answer count.
Useful support starts with what your business already knows. EruditeChatBot helps turn that knowledge into answers, recommendations, appointments, and handoffs when a human is needed.
One conversation.
More ways to help.
Built around the moments customers actually need help, from the first question to the right person or page.
A conversation on your website
Give visitors a place to ask questions with an embeddable chat widget.
A path to the right product
Recommend relevant catalog items and link visitors to your own store to complete a purchase.
Details your team can use
Keep contact details visitors share together with their conversation for follow-up.
Appointments in the flow
Offer available times through chat and connect a supported calendar.
A person when it matters
Bring your team into the same conversation with the context already there.
Built to follow the conversation.
From knowledge to a helpful next step, without losing the thread.
Connect what you know
Add public website pages and documents you choose. Keep them current as your business changes.
Meet customers where they ask
Place the chat widget on your website so questions can start in the moment.
Keep your team close
Review conversations and summaries, then step in for requests that need judgment.
Room to grow,
at your pace.
Launch plans in USD. We’re preparing for early access, and joining the waitlist does not start a subscription.
Starter
For smaller stores that want AI support coverage and lead capture.
$59USD / month
- Website and document knowledge base
- Lead capture workflow
- 1 website connection
- Up to 1,000 monthly messages
Business
For brands that want recommendations, human handoff, and analytics.
$149USD / month
- Everything in Starter
- Product recommendations from your catalog
- Human handoff
- Up to 10,000 monthly messages
Enterprise
For larger teams that need deeper limits, API access, and dedicated support.
$249USD / month
- Everything in Business
- API access
- Dedicated support
- Up to 100,000 monthly messages
Need a tailored implementation or more capacity? Talk to us
Be there when the next conversation begins.
We’re preparing EruditeChatBot for launch. Join the waitlist for product news and early-access opportunities.
Wondering
what's next?
Here are the practical details about the product, the plans, and joining the waitlist.
Ready to hear from us?When can I try EruditeChatBot?
We’re preparing for launch. Join the waitlist to hear about early-access opportunities as they become available. We have not announced a launch date yet.
What happens when I join the waitlist?
We keep your email so we can send product launch and early-access updates. Joining is free, does not create a product account, and does not commit you to a purchase. You can unsubscribe at any time.
How much will EruditeChatBot cost?
Launch plans are shown above in USD: Starter is $59 per month, Business is $149 per month, and Enterprise is $249 per month. We do not take payment from this waitlist page.
Is this a service for businesses?
Yes. EruditeChatBot is subscription software for companies that want to improve customer support on their websites. It is designed for US and international business customers.
How does the assistant learn about our business?
Connect your website so EruditeChatBot can read the public pages you choose, and add documents with more details. The assistant uses that information to answer customer questions. AI can make mistakes, so keep your information current and review important answers.
Can it recommend products?
Yes. When you provide product information, EruditeChatBot can suggest relevant products and guide customers to the correct page on your website. Customers complete purchases on your existing store.
Can customers book an appointment?
Businesses can offer appointment times through the chat and connect supported calendars to keep bookings in sync. Availability depends on your setup and plan.
Can my team review conversations later?
Yes. Your dashboard keeps conversation history and can show summaries that help your team quickly understand the request and important details.
Can it collect customer information?
It can capture details visitors share during a conversation, such as their name, email, and phone, so your team can follow up. Tell visitors how their information will be used.
Can customers speak to a person?
The product supports human handoff in the same conversation, subject to your plan, team availability, and capacity.
Does the chatbot process our customers’ purchases?
Product recommendations can link to your existing website or store. Product checkout stays on your own ecommerce platform. EruditeChatBot subscriptions pay for the support software itself.